PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works. Trust Advantage.

Mobile 184

Mobile UX Security Fintech 184

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

FEBRUARY 2, 2018

ATMs in and around U.S. The UX Experience. They can tap the sticker against Diebold Nixdorf’s Essence ATM, with its sleek, modern aesthetic, and enjoy a personalized greeting by name — plus a few points for checking their balances. Third, the company is driven by an always-on operation excellence mentality.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

Banking 2020

AUGUST 27, 2015

ATM skimming remains a big business for organized crime rings. Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

NOVEMBER 1, 2018

Consider a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. As well, banks can do that marketing at places where customers manage their finances — at ATMs or inside branches , for instance.

Fintech 191

Fintech UX Mobile FDIC 191