Software Eats The (Retail) Workforce
PYMNTS
JUNE 4, 2016
Why visit a bank with a teller when you can go to an ATM, and why go to an ATM (unless you need cash) if you can do everything you need to on your phone or laptop? Some, like Walmart, think the argument has a forgone conclusion — and the retailer has already begun overhauling its business to meet that standard well in advance.
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