Remove ATM Remove Fintech Remove User Experience Remove UX
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Encap’s Omni-Channel Enablement Platform Offers a Consistent & Secure UX Across Channels

Fintech Labs Insights

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. HQ: Palo Alto, CA & Oslo, Norway.

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Alerts: Discover Card Highlights Merchant Refunds

Fintech Labs Insights

I spent too much, my payment is late, I can’t remember where that last $40 from the ATM went, and so on. But after clicking through the email, the user experience (UX) gets a bit gummed up. So much of day-to-day banking is either negative or at best, incredibly boring. What to do about it?

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.