Remove ATM Remove Fintech Remove Management Remove UX
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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The subject? Trust in Banks.

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Why Legacy Banks Have Mobile App Advantages

PYMNTS

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.

Mobile 184
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Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout

Fintech Labs Insights

So I had to wait for a week for my ATM card and PIN number to arrive a week later by mail. It also demonstrates the UX disconnect often found at large enterprises. Notes: PFM stands for personal financial management. This is another smaller UX issue, there were several activity thresholds to meet to earn the $50.

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Fintech Trending: Look Who’s Chasing Venmo, Student Loan Servicing Falls Short

Fintech Labs Insights

Our last Fintech Trending post described the growth of P2P payment service clearXchange , which scored Fiserv ( F2016 ) as a distribution partner and added MasterCard Send debit cardholders to its client base. A big deal in ATMs gets a second look. Tilt has already launched in the U.K., Canada, and Australia. The deal closed for $1.8

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation. Personal finance: Using chatbots to help people manage their spending. Table of Contents.