Remove ATM Remove Digital Banking Remove Marketing Strategies Remove Operations
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A new digital bank needs a new customer service experience

Insights on Business

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy.

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Laying the Groundwork for Growth

Gonzobanker

Much like a bank that over-concentrates itself on commercial real estate lending, banks that rely too heavily on physical channels for consumer and business customers risk attrition, lost revenue and increased expenses. Consider these numbers from PwC’s 2017 Digital Banking Consumer Survey : ?

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Finovate Fall 2016 Live Blog – Day 2

William Mills

Andrew Barnett – Principal Digital Banking and Payments Consultant and Elizabeth Santorelly. Now showing the use case on a mobile device and an ATM. I believe that about 1/3 of all consumers don’t use a traditional banking account but utilize prepaid services so I could see how this could be really big.

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Finovate Spring 2018 – Day 2

William Mills

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. Just digitizing existing manual processes won’t work; companies must rethink and reimagine all processes. Good job AI Foundry!