Article Branding User Experience UX 
The Financial Brand
NOVEMBER 21, 2022
This article Top 5 Customer Experience Trends for 2023 and Beyond appeared first on The Financial Brand. The experience banking provides must catch up to consumers' increasing expectations around digital delivery and service.
CB Insights
OCTOBER 31, 2019
Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”. Crafting a simple UX for a personal finance app is a tall order.
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