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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. This article highlights Gentle Monster’s five-step process that might change how you look at the future.

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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

Branching, for example, is too expensive to be all things to all people. In this article, we look at cell phone tracking data for about 1,000 branches across the industry to derive insights to help banks increase branch engagement and boost branch profitability. Our point here is branching isn’t a passive activity.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. A large majority of community and regional FIs differentiate themselves with outstanding personal service. Customer Transition.

Video 60
article thumbnail

Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Allow branch staff (who we no longer call tellers) to focus more on providing financial advice, community involvement, and driving brand awareness than on counting and handling cash. A large majority of community and regional FIs differentiate themselves with outstanding personal service. Customer Transition.

Video 60