article thumbnail

Citi’s Geolocation Move

Celent Banking

But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. Geolocation, in particular, is under-utilized by retailers (especially banks) and remains largely experimental. Of course, several questions addressed planned technology usage.

article thumbnail

Passwords Suck – Bring on Biometrics!

Celent Banking

In a June 21 New York Times article , Tom Shaw, vice president for enterprise financial crimes management at USAA was quoted as saying, “We believe the password is dying. The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

This article highlights Gentle Monster’s five-step process that might change how you look at the future. Step 5: Create Experiences While most banks worry about their branch layout to optimize traffic flow, Gentle Monster took a whole different approach and optimized their branches for attention.

article thumbnail

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

Chicago 97