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Scotiabank: Why Banks Need To Rethink Personalization

PYMNTS

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

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NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Recent PYMNTS research indicates that 34.8

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud.

ATM 151
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Bank-FinTech Collaboration Tackles SMB Finance Friction

PYMNTS

In a statement , HSBC Bank USA Head of Retail Business Banking Shaun McDougall said fueling the SMB community is important to support the broader U.S. Progress Bank Taps Sensibill For Digital Receipts. AIB's receivables financing operations in the U.K.

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