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Matching Digital Security To Digital Services

PYMNTS

40 percent: Share of all packages ordered online expected to be delivered within two hours by 2028. 70 percent: Share of customers who have purchased packaged goods online. 60 percent – 70 percent: Share of data breaches that happen in the United States.

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Here’s How to Become More Than the Branch Next Door

Gonzobanker

We’re gearing up for Smarter Bank LIVE , and your 325+ RSVP responses to our upcoming online event make one thing clear: You want your bank to become more than the branch next door. According to Cornerstone Advisors research, 47% of consumer checking accounts opened in 2023 are at fintech companies or online banks (not traditional banks).

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Customer Service Can Be A Competitive Advantage For Digital Platforms

PYMNTS

Even though more companies are turning to AI and automation for faster transactions and stronger data security, many are finding that humans still have a critical role in customer service. billion by 2028. Accepting payments online is a very complex topic, but there are certain risks that apply more to travel,” he noted.

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The Changing Omnichannel Expectations Of Consumers

PYMNTS

To that end, Home Depot has been installing lockers in many of its locations to allow customers who place online orders to easily pick up their merchandise at the store. Approximately 48 percent of American consumers expect their online orders to be delivered faster in 2018 than they did in 2016, according to the PYMNTS Omni Usage Report.

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Wells Fargo Fallout, New Amazon Payments Top Week’s News

PYMNTS

Visa’s Chief Risk Officer On Securing Commerce In The 2020s. Though many banks may be betting big on advanced technology to help them in the fight against financial fraud, their customers would feel more secure if they were given more control over their banking apps’ authentication processes.

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Blockchain Believers Remain Bullish On B2B Payments Disruption: PayPie

PYMNTS

Dun & Bradstreet recently released a survey that found only about one-quarter of finance executives believe blockchain will emerge as the dominant B2B payments technology by 2028; instead, professionals believe online payments and eChecks will lead the way.