PYMNTS

JULY 18, 2017

As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Earlier this year at the National Retail Federation’s Big Show, the hot topic of debate was how chatbots can be beneficial to consumers if implemented in the correct way.

Retail 121

Retail Marketing Study Survey 121

PYMNTS

JUNE 18, 2020

billion in annual spending on PPE projected by 2027. Ancona , vice president and general manager, National Client Group B2B, American Express , told PYMNTS. Digital payments help sellers get paid faster and buyers [to] make convenient payments while benefiting from working capital and cash flow management.”.

Payments 132

Payments Report Company Meeting 132

PYMNTS

AUGUST 15, 2019

In the intervening several years, several forces, most notably the Japanese government, have actively pushed to get the nation off its cash addiction — and into digital payments. Mobile wallets register — with a little over 3 percent of consumers reporting use, decisively beaten out by cash-on-delivery ordering (12.5

Mobile 154

Mobile Payments National Marketing 154