Perficient
FEBRUARY 22, 2023
Contact one of our financial services industry and automation experts here , or connect with us at the Bank Automation Summit coming up in Charlotte, North Carolina on March 2, 2023.
Cisco
MAY 5, 2021
As phone-based contact center communications are reducing from 64% in 2017 to a projected 15% in 2023, Investments in self-service capabilities over digital channels are projected to increase significantly. You already have a CRM, a Marketing Automation platform, or Call Center software. What’s filling in the gap?
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