2021 Leadership Management Marketing Automation 
Cisco
MAY 5, 2021
Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. With the COVID-19 pandemic still an ongoing crisis in 2021, the physical branch has suffered significantly.
FICO
DECEMBER 15, 2020
So, here are the five for 2021. If my prediction is on the mark, 2021 should be one where improved customer communications will fuel stronger customer engagement. On December 8 and 11, the House and Senate respectively approved the National Defense Authorization Act of 2021 (NDAA) by large bipartisan margins. Now, with the U.S.
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