Gonzobanker

MARCH 24, 2021

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. This translates to lost revenue of $110 billion pre-tax at banks and $10 billion at credit unions.

Customer Experience 128

Customer Experience Strategy Community ATM 128

PYMNTS

FEBRUARY 7, 2020

It is a value that Bombas has been looking to extend — as Afterpay is a beginning to the changes it hopes to make to its checkout experience specifically, and its eCommerce experience in general. There is much about its own customer experience with which Bombas is highly satisfied.

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91