2019 Customer Experience Digital Strategies Lending 
FICO
JULY 11, 2022
Empower your customers to self-serve with digital omnichannel communications. Tue, 07/02/2019 - 05:23. There are dynamic shifts occurring in terms of how customers prefer to communicate with the companies that they do business with, especially when it involves debt collection. Introduce an Omnichannel Strategy.
CB Insights
MAY 15, 2019
The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010.
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