Physical Retail Isn’t Dead – The Physical Store Model Is
PYMNTS
JANUARY 14, 2019
News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards. population was online.
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