Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One
Fintech Labs Insights
NOVEMBER 8, 2016
One of the paradoxes of the early digital banking era (1995 to 2007) was why Capital One was a laggard? Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. It’s still a relatively manual user experience, especially if you want to dispute a charge.
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