CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Summary: Toys “R” Us was the third largest bankruptcy in the US (after KMart in 2002 and Federated Department Stores, now Macy’s, in 1990). Toys “R” Us.

Retail 78

Retail Branding Company Capital 78

FICO

MAY 17, 2023

Empower Your Enterprise Transformation As organizations increase in size, an unfortunate side effect is that many become siloed by department and distant from the customer. Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change.

Analytics 52

Analytics Innovation Data Tools 52

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2012: Surprise and delight your customers to build long-term trust. 2002: Build your business on your fixed costs.

Customer Experience 78

Customer Experience Innovation Company Technology 78