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Remove Millennials Remove Retail Remove UX Remove Video
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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

JANUARY 12, 2021

Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions. So, is now the time for AR? In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020.

Customer Experience 538
Customer Experience Branding Video Online 538
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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

FEBRUARY 12, 2023

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Videos need to have lots of movement and good visual examples to keep your audience’s attention – and don’t be afraid to add some music! What can financial institutions learn from TikTok?

Digital Banking 52
Digital Banking eBook Analytics Customer Experience 52
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