SMBs And Customers Wrestle With The COVID (But Not Covert) Surcharge
PYMNTS
MAY 29, 2020
And, separately, as reported by the Tampa Bay Times, for restaurants and other firms that have levied those charges, the Better Business Bureau has said COVID-19 surcharges are ethical, if disclosed. tacked on charges — owner Billy Yuzar said there was backlash on social media (but not from paying customers).
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