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REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

JULY 31, 2019

This is among the key findings of the latest Innovation Readiness Playbook: The Evolving Innovation Priorities Of FIs Edition , a collaboration with i2c. PYMNTS surveyed more than 200 FI decision-makers to examine the specific innovation areas in which banks are focusing on, now, and in the years ahead.

Innovation 151
Innovation Report UX User Experience 151
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How Innovation Priorities Are Evolving for FIs

PYMNTS

AUGUST 1, 2019

User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. When asked about specific innovations, 56.1 Bottom performers are focused on UX (62.5 Innovation performance is often tied to investment. While only 18.5 percent will do so in the next three.

Innovation 142
Innovation UX Analytics Study 142
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