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How Pharmacies Are Driving Retail Innovation

PYMNTS

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail. Delivery Programs.

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Will Medical Services Be Pharmacies’ Secret Weapon?

PYMNTS

Among millennials, 45 percent report having no primary care doctor. These trends are more evident among millennials, but not unique to them. The retail goods customers aren’t buying are now losing their floorspace to the medical services that studies indicate healthcare consumers are seeking.

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Millennial’s Matter to Bank Marketing

Long Lasting Ideas

But how do we attract a generation that communicates phone-to-phone and text to text, not face to face? Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. Offer millennials the human touch. Get out of the office.