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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

A common example of a generative AI-driven tool that many in the financial services industry are familiar with is ChatGPT, which can produce coherent and diverse texts on various topics. An example of a use case for predictive AI is Signature Bank of Georgia ’s addition of AI-driven check fraud detection software that finds fraud faster.

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Pindrop’s Solutions Fight Call Center And Voice Fraud

PYMNTS

“Much of the time, fraud involves a voice transaction — with a credit card issuer, a retailer or somewhere else along the chain,” Dewey said, noting that it’s often much easier to for fraudsters to find or even guess the answers to knowledge-based authentication questions than to guess a password. at Georgia Tech.

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