Sat.Sep 21, 2013 - Fri.Sep 27, 2013

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You Can't Buy a Customer's Love?

Jeff For Banks

'I recently attended the ABA Marketing Conference in San Antonio where a speaker from USAA said something similar to this post''s title. Really? How do I explain the branding study by a client that identified Ally Bank as the most recognizable brand in their market? As most readers know, Ally is the former bank-finance arm of General Motors (GMAC). They required a substantial capital infusion from Uncle Sam to keep them solvent during the financial crisis.

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A PayPal Reality Check - Disintermediator or "just" a Disruptor?

Javelin Strategy & Research

If you have been following PayPal over the past year or so, yesterday's acquisition of Braintree will not have come as a great surprise. PayPal is clearly on a roll - a cursory look at their activity in recent months includes the following.

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eBay/Braintree Acquisition Analysis

Javelin Strategy & Research

EBay’s announcement today that it is acquiring Braintree , the next-generation global payment platform, for $800 million in cash is one more indication that the ship is beginning to turn at PayPal under its president David Marcus. In the race to mobile dominance, Marcus has freely acknowledged that PayPal needed to change, to become less bloated and inward facing and more open to developers.