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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. You can download it HERE.

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Execute the Lip Service Out of Your Digital Transformation

Gonzobanker

In the ebook Information Chaos vs. Information Opportunity , AIIM President John Mancini discusses four topics that every digital business must address. Contact Cornerstone today to talk about bringing your overall technology management to best practice levels. And make no mistake about it: we must all become digital businesses.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook.

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The AI Method To Fighting Fleet Card Fraud

PYMNTS

Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend. These tactics cast a wide net of fraud over the fleet card industry – from issuers and acquirers to fleet managers, employers and employees themselves.

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