Digital Strategies, Fintech, Innovation and Risk Management

Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy

Strategy System Risk Management Technology

What customer complaints can tell you about your experience (and your compliance)

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance

Compliance Customer Experience Analysis Data

Community Banking Brief

Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

What customer complaints can tell you about your experience (and your compliance)

Webinars

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