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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.

UX 234
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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

Big Tech is good at promoting, designing and improving the user experience, he said. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. Time may be of the essence in bringing those entrenched services to the digital realm. Trust in Digital Banking. “It’s

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How Star One became the first BUX-certified FI in the world

BankNXT

Jim Bruene provides a case study of Star One Credit Union's online banking, before and after, highlighting the key changes in its digital transformation. How Star One became the first BUX-certified FI in the world on BankNXT.