PYMNTS

JANUARY 23, 2018

An experimental run of a robot designed to assist shoppers in a European supermarket was cut short after it frustrated customers, according to Monday (Jan. news source Mirror Online. The device, developed by Heriot-Watt University, was tasked with helping to connect with customers through jokes and directions to items within the store.

St. Louis 121

St. Louis Retail Analytics Capital 121

PYMNTS

MAY 19, 2016

A number of major retailers have already adopted processes that let customers stay strapped in their seatbelts while receiving state-of-the-art service. This month, a number of advancements were made to the omnichannel space — all aimed at bringing merchants one step closer to offering a totally seamless customer experience.

St. Louis 105

St. Louis Boston Retail Customer Experience 105

PYMNTS

JUNE 19, 2018

The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items. The technology is part of a move by retailers — such as the Amazon’s and Sam’s Clubs of the world — to improve the customer experience. Shipping And Delivery.

St. Louis 109

St. Louis Dallas Retail Innovation 109