Independent Banker

MARCH 31, 2022

Coldwater, Ohio. Lucas White: We need to continue to differentiate community banks and educate policymakers on why tiered and proportionate regulation is necessary. We need to make sure people remember that and have it reflected in laws and regulations that affect our industry. Chairman Brad M. Grand Rapids, Minn.;

Community Bank 239

Community Bank Community Industry Texas 239

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In January, we were discussing crypto and the need to formulate customer crypto strategies. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

Independent Banker

FEBRUARY 24, 2016

Coldwater, Ohio. Regulators Luncheon*. One thing I think is really important for community banks is customer experience. Creating emotionally charged, dramatic customer experiences can be a real platform for competitive differentiation and a real platform for creative expression for community banks.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

Gonzobanker

NOVEMBER 9, 2015

Brian Mooney, CEO of Merchant Customer Exchange (MCX), also used his stage time to talk about the pilot under way in Columbus, Ohio, with many merchants. Lots of talk about innovation and customer experience. And, to the oft-mentioned issue of them not being regulated like banks? Innovation on the merchant side.

blockchain 60

blockchain Bitcoin Lending Innovation 60