Customer Experience Millennials North Carolina Regional 
Gonzobanker
DECEMBER 20, 2019
Its Baldrige-winning tenacity on customer experience is legendary and consistent. The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Sorry Millennials, you are now so yesterday like GenX and the OK Boomers. The bank’s strategy is laser-focused.
CB Insights
JUNE 17, 2020
Customer service: Customer experience goes virtual with conversational AI. ” Customer Service: Customer experience goes virtual with conversational AI. Store closures and physical distancing measures have made customer service challenging. Industrial automation & robotics. Online grocery.
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