William Mills

APRIL 21, 2016

The Mortgage Bankers Association’s National Technology in Mortgage Banking Conference and Expo was held April 3 rd through 6 th in sunny Los Angeles, California. Discussions were driven by themes that are currently transforming the mortgage industry, one being the idea of customer experience.

Conference 40

Conference Los Angeles Customer Experience Millennials 40

PYMNTS

JANUARY 19, 2021

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. Briggs stated that in the continued debate over tracking, there must be education at the regulator level.

Data 227

Data Fraud Los Angeles Compliance 227

William Mills

SEPTEMBER 9, 2016

I believe SEC regulations require a company to go public if they have more than 500 shareholders. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Maybe a regulator was out sick or on maternity leave, but this is one crawling bureaucratic nightmare. And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience.

Utah 60

Utah System Community Marketing 60