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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Without the ability to have face-to-face branch interactions due to the coronavirus, it became imperative for financial institutions to serve customers effectively through digital channels. See how digitization can improve customer experiences. Fraud Prevention. learn more. Balancing digitization and personal service.

Lending 259
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Without the ability to have face-to-face branch interactions due to the coronavirus, it became imperative for financial institutions to serve customers effectively through digital channels. See how digitization can improve customer experiences. Fraud Prevention. learn more. Balancing digitization and personal service.

Lending 195
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Biometrics are already mass-market for banking

Tomorrow's Transactions

This is why I was so interested to see USAA Bank (based in San Antonio, Texas), a bank that is well-known for being highly focused on customer service and innovative in the use of new technology to improve the customer experience, roll-out face-recognition for mobile phones using the technology of one of Consult Hyperion’s clients, Daon.