Customer Experience Financial Technology Innovation Strategies Trends 
William Mills
SEPTEMBER 7, 2016
Visualizing data for trends and market projection, visualize data in different ways. Includes a customer health meter, ACME;s scores compared to scores of other companies. Also a pretty good customer experience. Getting ready to talk about two customer experiences. Their application is middleware.
CB Insights
MAY 15, 2019
The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010. Founded: 2009.
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