PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. Meanwhile the digital shift momentum continues to draw new infrastructure. Stores must do their best to provide a positive customer experience amid the COVID-19 crisis.

Florida 205

Florida Retail Tampa Customer Experience 205

Social Assurance

NOVEMBER 6, 2020

As Kareen Partee, CMO from Texas Bank and Trust, noted, “they needed to hear our voice, and now they’re asking for it.” The bank marketers who inserted themselves into strategic conversations and made their voices heard during the pandemic showcased their value across the entire organization.

Marketing 12

Marketing Conference Minneapolis Analytics 12

CB Insights

JANUARY 6, 2019

Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Since then, M&S has embraced its digital strategy. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77