Remove Customer Experience Remove Digital Strategies Remove Leadership Remove Retail
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Office Depot Makes Changes In Leadership Team

PYMNTS

Office Depot has made some key changes in its leadership team, including naming a new chief digital officer. According to Chain Store Age , Kevin Moffitt is now the company’s chief digital officer. The company also named Troy Rice as president, retail division — a position that will focus on the company’s B2C customers.

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End-to-end digitization – the key to outstanding customer experience?

NCR

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. And with the mobile app, diners can customize their sandwiches ahead of time in 26,000 of the chain’s 27,000 stores. Burger King’s $9.3

Online 101
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ABA Uncon: It’s All About Marketing

Social Assurance

With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds. ” Investing in developing your marketing team’s skills will be essential in 2021.