Customer Experience Digital Banking New York City User Experience 
Bank Innovation
SEPTEMBER 3, 2019
Grasshopper Bank, a New York City-based digital bank geared toward startups, is focusing on pain points for founders, who usually have a heightened awareness of user experiences.
CB Insights
MAY 15, 2019
The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010.
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