PYMNTS

JANUARY 19, 2021

Only about a third of banks’ apps ask for robust location data, said Briggs. But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. The Disconnect.

Data 227

Data Fraud Los Angeles Compliance 227

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Very nice UI.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 19, 2016

And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? A Shout Out for a Gutsy Call – Scott Reckard, a reporter for the Los Angeles Times, who first wrote about Wells Fargo’s branch pressure tactics in 2013. What’s next, rage in the cage, two CEOs, winner take all?

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? A Shout Out for a Gutsy Call – Scott Reckard, a reporter for the Los Angeles Times, who first wrote about Wells Fargo’s branch pressure tactics in 2013. What’s next, rage in the cage, two CEOs, winner take all?

Utah 60

Utah System Community Marketing 60