PYMNTS
DECEMBER 14, 2020
regional banks. . first, digitally powered customer experience,” Stephen D. This partnership will provide us the opportunity for deeper investments in our communities, more jobs in Detroit, an increased commitment in Minneapolis and a better experience for our customers,” Torgow said. “We winning people?first,
Independent Banker
FEBRUARY 24, 2016
State/Regional Partners Reception*. State/Regional Affiliate Associations & Exhibitor Receptions*. One thing I think is really important for community banks is customer experience. I’m from Detroit: Henry Ford came out with the Model T and said, “Look, you can have any color you want as long as it’s black.”
CB Insights
JUNE 17, 2020
Customer service: Customer experience goes virtual with conversational AI. ” Customer Service: Customer experience goes virtual with conversational AI. Store closures and physical distancing measures have made customer service challenging. Industrial automation & robotics. Online grocery.
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