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Bank Regulators Seeking Comments on the Use of AI and ML in the Industry

Perficient

Finally, views are sought for compliance with applicable laws and regulations, including those related to consumer protection. Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies.

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The State of Responsible AI in Financial Services

FICO

The third annual State of Responsible AI in Financial Services report released today, alerting the industry to come together and self-regulate its use of AI. More than ever, I believe this year’s report sounds the alarm bell for financial services firms, signaling that the industry must come together to self-regulate its use of AI.

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America’s AI Bill of Rights is the Right Idea – and It’s About Time

FICO

The AI Bill of Rights is the first step toward similar regulation of AI and machine learning algorithms. A first step toward AI regulation. The march toward AI regulation in the United States, now kicked off with the AI Bill of Rights, is a familiar pattern. A new form of customer experience. FICO Admin.