Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
That year, Facebook made the Messenger bot platform the centerpiece of its F8 developer conference. Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. Crafting a simple UX for a personal finance app is a tall order.
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