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2021 GonzoBanker Awards

Gonzobanker

Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. The Customer Experience Award – Goes to Capital One for moving fleet-footed to react to the new realities of retail banking.

Fintech 143
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5 ways AI can improve customer service

Independent Banker

First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction. Then, by monitoring AI as it works, banks can see where their customersexperience can improve. Here are common issues customers experience that AI could improve. “My

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. This process also comes with hurdles like regulations, fees, compliance standards, and payment card issuers — all of which become increasingly complex for international transactions.

Online 98
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

A “Making a Difference” Nod – Goes to S andy Dubois, executive secretary at People’s Utah Bancorp in American Fork, Utah, for her work in establishing “Project Teddy Bear.” Project Teddy Bear collects stuffed animals and gives them to at-risk children in Utah. Small things can make big differences.

Utah 60
article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

A “Making a Difference” Nod – Goes to S andy Dubois, executive secretary at People’s Utah Bancorp in American Fork, Utah, for her work in establishing “Project Teddy Bear.” Project Teddy Bear collects stuffed animals and gives them to at-risk children in Utah. Small things can make big differences.

Utah 60