Remove Compliance Remove Customer Experience Remove Los Angeles Remove Millennials
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MBA Tech Conference: New Outlooks, New Opportunities

William Mills

The Mortgage Bankers Association’s National Technology in Mortgage Banking Conference and Expo was held April 3 rd through 6 th in sunny Los Angeles, California. Discussions were driven by themes that are currently transforming the mortgage industry, one being the idea of customer experience.

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Location Detection: Building The Bank Business Case For Better Geolocation Data

PYMNTS

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts.

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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? What’s next, rage in the cage, two CEOs, winner take all? Regulatory “De-Clawing” Award – Goes to the CFPB.

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? A Shout Out for a Gutsy Call – Scott Reckard, a reporter for the Los Angeles Times, who first wrote about Wells Fargo’s branch pressure tactics in 2013. What’s next, rage in the cage, two CEOs, winner take all?

Utah 60