article thumbnail

Whole Foods 365 Expands To Los Angeles

PYMNTS

Whole Foods has expanded its 365 concept to Los Angeles with a new opening in the Silver Lake neighborhood. The store focuses on serving millennial customers who value convenience, are mindful of price and tend to keep away from products containing artificial preservatives and colors.

article thumbnail

Enticing Millennials With Experiences Using ?Neighborhood Goods?

PYMNTS

The old model of opening a retail store with merchandise as a main focus of the space may not appeal to today’s consumers – millennials in particular. This generation values experiences, not just tangible goods. In terms of customer experiences, Alexander doesn’t think that customers are looking to “traverse huge amounts of space.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MBA Tech Conference: New Outlooks, New Opportunities

William Mills

The Mortgage Bankers Association’s National Technology in Mortgage Banking Conference and Expo was held April 3 rd through 6 th in sunny Los Angeles, California. Discussions were driven by themes that are currently transforming the mortgage industry, one being the idea of customer experience.

article thumbnail

Big Retail Problems, Small Format Solution?

PYMNTS

Leena Munjal, senior vice president of customer experience and integrated retail at Sears, told the outlet: “Obviously, we want to move the needle. As for the potential for expanding the format to other states and cities in the U.S., This is very much a quick, scalable model.”.

Retail 100
article thumbnail

Location Detection: Building The Bank Business Case For Better Geolocation Data

PYMNTS

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts.

Data 227
article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? What’s next, rage in the cage, two CEOs, winner take all?

Utah 60
article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

And, not to detract from what is seriously good chest-puffing, but why is this all good for customers? A Shout Out for a Gutsy Call – Scott Reckard, a reporter for the Los Angeles Times, who first wrote about Wells Fargo’s branch pressure tactics in 2013. What’s next, rage in the cage, two CEOs, winner take all?

Utah 60