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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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The Helpful Robots Of Automated Retail

PYMNTS

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. And Amazon and 7-Eleven aren’t alone.

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How Credit Unions Face — And Embrace — Digital Disruption

PYMNTS

That would seem to apply to credit unions (CUs), and to Consumers Credit Union of Illinois specifically, one of the largest CUs around, which has been in business since 1930 (before the Great Depression reached its worst depths). We don’t have the resources [or] the money center banks do” to be more proactive on innovation. “We

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Spilling Business Beans

Independent Banker

Community banks are vital providers of small-business credit because of their extensive local market knowledge and deep customer relationships. However, an innovative program run by the U.S. In Illinois, a loan participation plan by a community bank “insourced” jobs to the local area from overseas. By Jessica Milano.

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Ohio Lottery Makes A New Bet on Mobile

PYMNTS

But playing and delivery methods keep changing, with Ohio of all places — no offense to the Buckeye State, home to multiple presidents and the Wright Brothers’ aerodynamic innovations — accounting for some of the latest developments. But you can use a gift card or debit card – unless the specific retailer prohibits using debit.

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Amazon’s Next Warehouse Will Specialize In Large Items

PYMNTS

From the local community to state leadership, we appreciate the tremendous support from elected officials for this project, and we look forward to growing in the Peach State.” “This facility will create hundreds of new jobs with competitive pay and great benefits starting on day one.

Georgia 100
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Getting Mobile Ready

Independent Banker

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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