Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Fintech Labs Insights

MARCH 15, 2016

CBANC , a network for community bank and credit union professionals, added a group of new features to its platform this week. CBANC incentivizes banks to share best practices and intellectual property and its member engagement has increased almost 4x year-over-year. New elements include: Leaderboard.

UX 12

UX social media Austin New York 12

Gonzobanker

DECEMBER 19, 2022

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. MANTL presents a best-in-class client experience of how to open retail and business accounts in a friendly UX and management console. Provident Financial Services, Inc. Goes to CSI.

Community 216

Community Fintech Industry Innovation 216