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How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. customers than traditional retail banks earned in the firm’s study of retail banking satisfaction. The 2018 J.D.

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Here’s How to Become More Than the Branch Next Door

Gonzobanker

In a country with thousands of options, the challenge for a bank to stand out is mighty and existential at its core. We’re gearing up for Smarter Bank LIVE , and your 325+ RSVP responses to our upcoming online event make one thing clear: You want your bank to become more than the branch next door. Saddle up, GonzoBankers.

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Who were ICBA’s Top Lenders of 2022?

Independent Banker

The Peoples Bank helped the Jones family of Legacy Dairy in Hiseville, Ky., From left, Ally Jones; bank chairman, president and CEO Terry L. Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. The bank provides crop insurance to farmers in 11 states.

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Top Banking Challenges: Finding Growth in 2021 and Beyond

Abrigo

Growing loans, earnings are banks' top challenges in 2021. The top banking challenges in 2021 are growing loans and earnings, according to Independent Banker’s recent 2021 Community Bank CEO Outlook survey. Chairman and Co-CEO of First Oklahoma Bank, in a recent interview with TulsaWorld.com. “Or

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