Community Bank cryptocurrency Customer Experience Innovation 
Independent Banker
AUGUST 31, 2021
The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer input and relationship-building. Banking-as-a-service (BaaS). Cryptocurrency. central bank digital currency.”.
Independent Banker
NOVEMBER 25, 2015
Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., Alex Jimenez.
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Gonzobanker
FEBRUARY 11, 2021
There’s a saying that “some things never change,” and when it comes to mid-size banks’ and credit unions’ technology priorities, there’s some truth there. Improving the customer experience” has been financial institutions’ (FIs) top tech priority for the past three years with roughly three-quarters of institutions citing it as a top priority.
South State Correspondent
JULY 25, 2022
While this faster hiking has been good for bank earnings this year, questions are starting to arise about the bank’s forecast and strategy for 2023? Now, more households and businesses are thinking about switching banks, and the customer experience is king.
Gonzobanker
DECEMBER 19, 2022
Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Let’s see how this new scale allows for big investments in future innovation. She was a trailblazer and an early innovator in analytics. The Smarter Bank Technology Award.
CB Insights
MAY 15, 2019
With recent advances in blockchain, cryptocurrency, contactless payments, and more, finance is primed for disruption. One popular approach: in-house financial innovation labs. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong. Get the entire 43-page PDF.
Gonzobanker
DECEMBER 14, 2023
Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. The “What the Hell Are Bankers Doing?”
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