Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Customer journey: Using chat to get people from online to brick-and-mortar. Crafting a simple UX for a personal finance app is a tall order. Chatbots could help mitigate some of these problems by streamlining patient engagement and increasing access to care in underserved regions. Get the full report.
78 
Let's personalize your content