Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
Customer journey: Using chat to get people from online to brick-and-mortar. From crawling financial documents to simplifying how users manage their money, chatbots are creating more efficient financial technology on both the back- and front-end. Retail & e-commerce: Convenient shopping & scheduling.
78 
Let's personalize your content