Cards Customer Experience Millennials UX 
Gonzobanker
DECEMBER 20, 2019
Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Might be time to.
CB Insights
OCTOBER 10, 2017
Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” These companies are making it easier to make a budget, invest, and buy stocks, as well as to get loans and credit cards. Robinhood’s clutter-free user interface design is flypaper for millennial audiences.
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